Privacy Policy — Raw Studios

Raw Studios ("we", "our", or "us") operates the Raw Studios website and mobile applications including Countd and LeanLog(collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Our apps are designed to be privacy-first. Most data you create — events, countdowns, logs, protocols, weight entries, and preferences — is stored locally on your device and is not transmitted to our servers.

We may collect the following limited information:

Purchase information: When you subscribe to a paid plan, Apple processes your payment. We receive a receipt to verify your subscription status via RevenueCat, our subscription management provider. We never receive or store your payment card details.
Anonymous usage analytics: We may collect anonymous crash reports and app performance data to improve reliability. This data cannot be used to identify you.
Support correspondence: If you contact us via email, we will retain that email and your message to respond.

2. How We Use Information

We use the limited information we collect to:

Verify active subscriptions and restore purchases
Diagnose crashes and improve app stability
Respond to customer support requests
Comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with the following service providers, strictly to operate the Services:

Apple: for payment processing and App Store services
RevenueCat: for subscription management
Crash reporting providers: to capture anonymous crash logs

4. Data Retention

Locally stored data remains on your device until you delete it or uninstall the app. Subscription records are retained for as long as required by applicable tax and accounting laws.

5. Your Rights

You have the right to access, correct, or delete any personal information we hold about you. Because most data is stored on your device, you can delete it at any time from within the app or by uninstalling the app. For any other requests, contact us at the email below.

6. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Services after any change constitutes acceptance of the updated policy.

8. Contact

If you have any questions about this Privacy Policy, please contact us at outreach@rawstudios.info.