LeanLog Support
Questions, feedback, or bugs — we answer every email.
Contact
Email outreach@rawstudios.info for anything — app issues, billing, feature requests, or general questions. We respond within 48 hours.
Common Questions
Is my data private?
Yes. Everything you log — compounds, doses, weight entries, photos — lives on your iPhone. LeanLog does not have a backend and does not upload your data. The only exception is Apple Health, and only if you explicitly enable that sync.
How do I restore my Pro subscription on a new phone?
Open Settings inside LeanLog and tap Restore Purchases. You'll need to be signed in to the same Apple ID you originally purchased with.
How do I cancel my subscription?
From inside the app, open Settings → Manage Subscription. That opens your Apple ID subscription settings where you can cancel or change plans. You can also cancel from iOS Settings → [your name] → Subscriptions.
Does LeanLog give medical advice?
No. LeanLog is a personal logging tool for research use only. It does not provide diagnoses, treatment, dose recommendations, or medical guidance of any kind. Always consult a qualified medical professional before making any health decision.
Can I export my data?
Full history export is a Pro feature rolling out soon. If you need your data sooner, email us and we'll help.
I found a bug / want a feature. Where do I send it?
Email outreach@rawstudios.info. Real humans read every message. Bug reports with the iPhone model and iOS version help us fix faster.